"We were initially apprehensive about changing pharmacies, as it seemed like a such a big job. However, we couldn't be more pleased with how smoothly the transition went. The OMS team ensured every step of the process was seamless and efficient, providing support at every stage. From the clear and detailed instruction folders, to the informative training sessions, to the liaison pharmacist who attended site on the morning of changeover, everything was handled with great professionalism. The OMS portal makes tracking and ordering much simpler. We highly recommend their service."

Hannah Davidson, Clinical Nurse - Brightwater Group

"I’ve worked with OMS for about 9 years ongoing. I have found their service professional and their customer service is excellent. Their support has helped us keep abreast with regulatory compliance and reporting whilst providing safe medication management for our residents."

Mark Flores, Service Manager Residential Care - Amana Living Hale Hostel

"Changing pharmacies is a huge job. Maurice Zeffert Homes changed to OMS in June 2023 - the OMS team ensured that the transition was smooth and efficient. Communication and assistance were provided at all times and were at hand for any assistance. I would highly recommend their exceptional customer service."

Philippa Hinton, CEO - Maurice Zeffert Home (Inc)

"I can highly recommend Optimal Pharmacy services. In every regard the service was excellent. Responsive to changes, supportive with monthly reporting, attendance at MAC meetings and audits, open to feedback, support with medication management training, delivery times and reliability. Able to do RMMRs in house as they have their own Clinical Pharmacist onboard."

Kary Murray, Residential Care Manager

"Just a quick note to tell you how AMAZING the monthly polypharmacy, psychotropic and antimicrobial reports are. They definitely make data analysis and entry easier at this end. "

Jacqueline Giffney, Clinical Operations Manager, Aged Care Services - MercyCare